Handle Recruitment have exclusively partnered with a world-renowned Lifestyle brand, who offer a unique and distinctive blend of design classics, coupled with years of heritage, is looking to hire a permanent Store Manager to join them in their central London store.
The purpose of the role is to oversee and manage the daily operations of their Retail Store, ensuring its efficient and profitable functioning. This role is essential in maintaining high standards of customer service, achieving sales targets, and creating a positive shopping experience for customers and a productive and inclusive work environment for the store team.
ABOUT THE ROLE
As a Store Manager your role will be to manage all operational aspects of the store to achieve maximum sales performance and profit, whilst ensuring that optimum levels of customer service and standards are achieved always. The successful candidate will be personable, confident, and committed to delivering the overall goals of for the store.
KEY SKILLS & REQUIREMENTS
Managing the sales performance of the store by assisting the Customer & Operations Director in delivering the company strategy for the store.
Capitalising on business opportunities and presenting to the Customer & Operations Director to improve the sales performance of all departments within your store.
Motivate the team to drive sales to ensure targets are met or exceeded.
Establishing and managing relationships with the Buying Team to maximise sales.
Prepare and conduct training session to cover product knowledge, events, selling skills and store initiatives.
Implement promotional events, ensuring stock flow.
Support the Customer & Operations Director, in continuously improving customer service, instilling a culture of exceptional customer service always.
Analyse sales reports, review and take appropriate action, updating the sales team on daily, weekly, and monthly performance.
Developing strong presence and leadership, being highly visible on the floor, identifying issues and proactively addressing them.
Guide, coach, and mentor team members to help develop and steer their careers.
Sharing sales targets and share sales forecasting with the wider sales teams.
In conjunctions with the Operations Director formulate the annual budgets for the Store.
Analysing the cost centre report monthly with the Sales and Management team and recommend appropriate action to improve sales performance and control costs.
Planning and managing regular stock take per the business requirement, ensuring stock integrity remains intact.
KEY SKILLS
A minimum of 2-5 years of experience in retail management, specifically with a lifestyle brand.
Possesses a strong leadership style and a 'can-do' attitude.
Demonstrates exceptional presentation and interpersonal skills, fostering strong working relationships with company stakeholders.
Exhibits a proactive approach and timely problem-solving skills, with a keen eye for attention to detail and accuracy.
Has experience in performance management, including the ability to develop, implement, and monitor employee personal plans and performance reviews.
This is a permanent role, paying £40k + bonus, working 9.30am-7pm, Monday - Sunday (rota based).
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
