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Client Service & Ops Exec - Fintech Community

  • Location: London
  • Salary: £27,000 - £29,000 per annum
  • Job Type:Contract

Posted 8 days ago

  • Sector: Event Operations
  • Type: hybrid
  • Contact: Danielle Clarke
  • Contact Email: danielle.clarke@handle.co.uk
  • Duration: Nine Months
  • Start Date: March 2025
  • Expiry Date: 12 January 2025
  • Job Ref: 654543

Handle Recruitment is seeking a Client Services Executive who is confident with project delivery to join a leading community of Fintech professionals.

*This is a nine month contract with plans to start in March 2025*

In this role your responsibilities will involve:

  • Project Delivery: Taking ownership of pre-agreed project components, coordinating internally ensuring timely delivery while managing defined milestones, tasks, and deliverables.

  • Client-Facing Administration: Handle all administrative tasks related to client engagements, including booking meetings and providing post-meeting notes. Providing accurate reporting on project status and outcomes, coordinating with delivery teams to compile and refine feedback into client-friendly responses.

  • Reporting: Ownership of the client reporting function, managing the compilation and distribution of weekly client reports.

  • Process Improvement: While focusing on delivering tasks, identify areas for efficiency improvements as familiarity with processes grows.

To be successful in this role you will have:

  • Experience in client-facing B2B project roles, ideally in. marketing agencies, consulting or media

  • Knowledge or willingness to learn about FinTech and financial service industries

  • Expert use of MS office including Outlook, Excel, Word and PowerPoint

  • A proactive approach to anticipating client needs and problem-solving.

  • Ability to take ownership of tasks and deliver

  • A sense of commerciality

  • Strong communication and interpersonal skills, with the ability to engage effectively with high-level professionals in the financial industry as well as internal stakeholders.

Please apply now for a further conversation!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.