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Account Director - Events

  • Location: London
  • Salary: £40000.00 - £50000.00 per annum + uncapped commission
  • Job Type:Permanent

Posted almost 2 years ago

  • Sector: sales
  • Type: hybrid
  • Contact: Hollie Carolan
  • Contact Email: hollie.carolan@handle.co.uk
  • Expiry Date: 29 March 2023
  • Job Ref: BBBH105215

Do you have a passion for Retail and Events? We are looking for an experienced Account Director to join a busy team in London.

As a AD on the marketing solutions team you will be responsible for retaining and growing the existing retention clients, identifying new commercial opportunities and delivering excellent customer service.

Key accountabilities

  • Maintain, nurture and upsell current retention clients allocated to the AD
  • Build a new business pipeline and identify new opportunities
  • Responsible for hitting personal target as well as helping the team to hit their overall target
  • Project management on sponsorship solutions for clients
  • Resolve client issues and proactively follow up with clients to ensure clients are satisfied
  • Confident sales planning and forecasting skills
  • Upkeep any outreach and proposal targets set and maintain high levels of servicing to all accounts
  • Accurately record details and structure reports on client history and interactions in Salesforce
  • Prepare and report client status information to designated parties on a weekly basis
  • Conduct continuous market research and analysis on the dynamics of key accounts and retail markets which may affect these clients

Skills, experience & qualifications required

  • Previous experience in a client facing role
  • Proven success in meeting renewal and new business growth targets
  • Excellent oral and written communication skills as well as excellent presentation skills
  • Must be extremely customer service oriented with a passion to exceed client expectations
  • Must be detail oriented and organized; able to multitask and think quickly; a fast learner
  • Must be self-motivated and energetic; able to work independently with minimal supervision
  • Good computer skills (basic knowledge of G Suite products); knowledge of Salesforce
  • Interest and/or experience in global Retail

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.