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Head of eCommerce - Music

  • Location: London
  • Salary: Negotiable
  • Job Type:Permanent

Posted almost 2 years ago

Handle are excited to be working with one of the largest music companies in the world who are seeking a well experienced eCommerce lead to manage a vital foundational channel to interact and build connections with artists and fans. They're seeking a candidate with stand out experience in music and wider creative industries focusing in eCommerce. You would get the opportunity to bring your own perspective to this music company into the ecomm management team.

Key responsibilities will include:

  • Contribute effort into maintain a high standard of eCommerce service to the music company and the associated artists

  • Overseeing the launch of new stores for artists and working with the store management to oversee builds and launches

  • Manage relationships with partners in the eCommerce sector, main brand owners and tech teams

  • On-board new potential tools for eCommerce and utilise their benefits

  • A key focus on driving site analytics and reporting to understand cart abandonment and drop offs

  • Manage the entire eCommerce store management team and overseeing the teams day to day management of the web stores associated with the music company

  • Build relationships and report on store performances and identify the benefits and flaws of campaigns

  • Overseeing product project management boards with operation teams and store managers

The ideal candidate will have:

  • Strong eCommerce and store management experience

  • Excellent problem solving skills and critical thinking

  • Comfortable with google analytics and a range of ecommerce reporting tools

  • Team management experience

  • Experience in music or wider creative industries

  • Experience with Shopify and the ability to work with store CMS

This is a unique, hugely exciting opportunity to work with a fantastic team and play an integral role.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.