Do you have experience in events management/operations/production?
Do you thrive in planning and delivering outdoor events?
Do you have passion for events, showing creativity and the inspiration to create something great? If you answered yes, I would love to hear from you.
**This role is 5 days in the Chiswick Office**
My client is looking for an Event Experience Manager to report into the Head of Experience, lead and inspire on all elements of the planning, marketing, and delivery of Work Events & Sports Programmes, delivering world-class events, bringing to life the brand and optimising the guest experience.
They are set in 33 acres of landscape garden featuring a lake and waterfall. It also houses over 45,000sq Ft retail space. It's made up of 12 buildings, bringing together over 9,000 people from 65 of some of the world's leading companies such as QVC, Discovery, Starbucks & Danone.
Key Responsibilities:
End to end creation and development of the event experience, working collaboratively and pragmatically with the Head of Experience and stakeholders across the business, before evaluating and taking learnings from each event
Optimising the overall guest experience on the campus, ensuring that all events, sports and activities complement the brand, and spotting additional needs and opportunities for guest experience to be elevated e.g. collaboration, sponsorship, event day signage, booking process, user journeys, etc.
Working with the Marketing team to apply work brand into the Guest experience. Including briefing in requirements for the events and establishing a streamlined process.
Manage events administration including financial reporting, health and safety documentation, board reports and presentation to stakeholders.
Build successful relationships with guests/ suppliers etc
Manage the events budget effectively in order to maximise its effectiveness, and generate and manage sponsorship / partner agreements which support and add value to the programme
Other ad-hoc duties as may be required as part of the operations team and/or the overall business
Supporting the Head of Experience with all aspects of Guest Experience across the Campus
Working alongside the Content Manager, Social Media Exec and Communication and Partnerships Exec
Working alongside the Operations Team and Departmental Team Managers as part of venue management and event delivery
To be successful in this role you will have:
Strong communication skills (verbal, written and interpersonal): Ability to communicate complex topics
in simple terms, with emphasis on impact. Ability to develop written business content
Strong organisation skills to ensure flawless planning and execution of an event. Ability to focus on the
big picture and prioritise while ensuring attention to detail
Be adaptable and flexible to changing requirements of the event and audience. Ability to think ahead,
anticipate needs and prioritise accordingly
Creativity and resourcefulness: Ability to develop and execute event plans and engagement campaigns
in innovative ways, problem solver
Ability to think strategically, understand the big picture and adjust available solutions
Good analytical skills - Critically analyse data to improve quality of deliverables and proposed solutions.
Accuracy and attention to detail required
Confident decision maker and problem solver with a resilient and robust approach
Good IT Skills in all Microsoft Office applications and other project management tools
Please apply now for a further conversation!
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
