Key Responsibilities:
- Organise small sized events including conferences, exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager
- Work as part of a team delivering the operations for medium/ large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager
- Support with the running of virtual events, platform set up, speaker liaison, design features and live stream coordination.
- Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios
- Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager
- Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly
- Arrange travel and accommodation for staff and speakers within a pre-set budget
- Respond quickly and calmly to requests from speakers, sponsors and exhibitors pre-event and onsite
- Work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event
- Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support
- Manage suppliers and orders for all event signage, AV, venue, catering, sponsored items with guidance from manager
- Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area
- Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc administration tasks as required by the Manager or Head of Operations
- Demonstrate clear and effective communication of ideas and processes
- Methodical filing and record keeping
- Post show evaluation and development
- Available to travel worldwide
- Attend training courses as directed by Line Manager
- Collaborate with other operations teams across the business and take part in working groups
- Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates.
Knowledge, Skills, Attitude and Behaviour:
- Experience in the conference and exhibition industry is desirable
- Organised and methodical
- Strong social and communication skills
- Able to deal with a broad range of people
- Self-motivated and able to take responsibility
- Keen to embrace and learn to use new technology and IT systems
- Able to work within a team
- A customer-first mind-set
- Adaptable
- Problem solver
- Good attention to detail
- Able to manage time effectively
- Work calmly under pressure
- Prepared to work long hours and weekends
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
