Global talent agency is seeking a Coordinator, Client Payments & Cash Management to join their Touring division in the London office.
As coordinator you will sit across both the Client Payments and Cash Management teams and will be responsible for the day-to-day running of various artists accounts. You will be working closely with agents and assistants to ensure that payments are made on time and documents are kept up to date as well as ad-hoc requests.
A successful candidate should be a team player who is detail-oriented and can communicate effectively within a fast-paced work environment. Ideally we are looking for someone who has previous experience of general accounting, ideally within the entertainment industry and an ability to learn and adapt quickly to continue to provide support to their dedicated accounts.
RESPONSIBILITIES:
Control incoming/outgoing deposits and ensure accurate designation of incoming/outgoing funds for the Cash Team
Review/approve applied deposits and coordinate with the agent teams and Client Payments team as necessary to ensure payments are applied to the correct bookings
Serve as a point person for all Client payment situations such as re-allocations, payments incorrectly sent to the business, and other Client-unique situations
Liaise directly with clients and agents regarding banking matters, payment support and any account questions/concerns they may have
Liaise with counterparts at other companies as necessary to ensure funds are received and allocated correctly
Reconcile artist account balance against show balances in NetSuite to generate artist payouts.
Prepare statements to artists and send them to agents for approval.
Communicate with Artist Managers relating to the approval of the artist statements.
Liaising and building relationships with Artists, Managers and Accountants
Chase/Follow up on Deposits/Balance payments with promoters.
Work with Assistants to ensure all outstanding funds are accounted for.
Communicate with Agency Assistants regarding payments, tax docs (VAT registered, etc.)
Help Agent Assistants with any accounting questions.
Provide exceptional customer service to agents and other stakeholders
Post and maintain accounting documents in the cloud.
Ad-hoc projects as required.
Providing cover for colleagues when on holiday.
SKILLS:
At least 1-2 years of general Accounting experience is preferred
Prior experience in a customer service-focused role
General understanding of the entertainment industry
Proficient in Excel and Outlook
Experience or knowledge of Netsuite is preferred
Excellent verbal and written communication skills
Excellent organisational skills and strong attention to detail
Discretion at all times, particularly when dealing with sensitive client matters
Ability to prioritise a busy workload
Ability to develop business relationships
Previous experience in a related field is desirable
APPLY TODAY!
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
